Hyderabad Launches WhatsApp Helpline: Do you live in Hyderabad? Then save this WhatsApp number 7416687878. From now on, if you face any problem in government services, you can complain through this number and get immediate resolution. Hyderabad Collector Dasari Hari Chandana said that this WhatsApp grievance facility is being provided to provide better government services to the people.
Now the people of Hyderabad do not have to go around government offices to get their problems resolved. Just call this number and describe your problem and it will be forwarded to the relevant department. Moreover, an ID will be assigned to your complaint. Through this, you can know what steps are being taken to resolve your problem. An Action Taken Report (ATR) will be provided for this.
With the availability of WhatsApp Grievance, complaints can be filed just from the phone. With this, the elderly, the disabled, and those busy with work and business will not need to go around government offices. There will also be no problem of bribery; Public problems will be resolved transparently and quickly. The number of people coming to programs like Prajavani will also decrease. Thus, there will be no work pressure on the officials. The people of Hyderabad are saying that giving them the opportunity to inform the government about their problems online while sitting at home is a very good move.
The Telangana government is already using WhatsApp services for property tax payments. To know about your property tax details, just send a message of Hi to the phone number 9000253342 on WhatsApp, all the details will come. If you provide your house number or Property Tax Identification Number (PTIN) details, all the details will be provided. Based on that, you can pay through online payments apps. In this way, you can know about your property tax dues from your phone itself without having to go to government offices to find out the details. You can pay the tax sitting at home from the same phone and be at peace.
The Telangana government is also using WhatsApp to resolve electricity issues. If you send a message saying Hi on WhatsApp to the phone number 7901628343, you will get some options. If you want to file a complaint, select ‘Register Complaint’, if you want to know what action is being taken on the complaint you have already made, select ‘Track Complaint’, and if you have any other problem, select ‘Chat with Agent’. In this way, you can solve your electricity problems through WhatsApp while sitting at home.
The coalition government in Andhra Pradesh is using WhatsApp for governance for this purpose, WhatsApp Governance has been launched. It is already providing many government services to the citizens of the state through the official WhatsApp number 9552300009. It is providing the facility to get certificates and other documents through WhatsApp without having to go around government offices. The government is already providing 161 types of services, Minister Nara Lokesh announced that these will be increased to 520 in the future.
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