Bharti Airtel entered into a big partnership with Perplexity AI, granting its users free access to Perplexity Pro for one year worth ₹17,000. It allows Airtel users to explore advanced AI tools such as premium models, image generation, and deep research capabilities. While the offer has been considered a game-changer, some early users have reported what they consider glaring deficiencies in the platform. 7 Drawbacks In Perplexity AI Users Reported; Free for Airtel Users.
1. Limited Conversation Memory
Perplexity often finds itself forgetting discussions almost too quickly. In asking follow-up questions, the AI sometimes cannot remember context, so long conversations are rendered relatively useless.
2. Wrong Answers, Occasionally
Even though it markets itself as a trusted “answer engine,” some users report it does make occasional factual errors or sometimes confusing statements. In some examples, the AI will try to fix itself to appear consistent.
3. Limitations in Carrying Out Web Searches
While the platform is built with web search integration, it does not pull enough results all the time. Many users claim it performs only a handful of searches per query, sometimes even turning a blind eye to explicit requests for live information from the web.
4. Inconsistent Performance of Features
Image generation features or research mode do not always provide consistent results. In mobile versions, users report, especially with their replies being shorter and less informative than on the desktop.
5. Interface Inconsistency
The app design and features are often different from device to device, and some features missing on mobile that are present on desktop confuse users as to what constitutes the actual experience.
6. Clutch Technical Glitches
Long responses cut off abruptly, while others have complained about freezing or crashing. Bugs in Pro mode have eroded confidence in its reliability.
7. Delayed Customer Support
A good number of users have stated that when issues arise, the support is slow and vague. This slow resolution gets on the nerves of professional users on the platform.
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