In the fast-paced workplace of the future, having technical expertise is not enough anymore. Gen-Z and Millennial employees see the growing importance for them to develop soft skills such as communication, adaptability, and leadership to advance their careers. Where’s this trend coming from? Here are the highlights.
1. The Growth of AI and Automation
With generative AI and automation, technical tasks are increasingly completed by computers. However, with machines (still) not replacing soft skills, employees need soft skills to:
They can be able to collaborate with diverse teams.
Be able to navigate complex workplaces.
Be able to lead from a place of authenticity in an AI driven workforce.
2. The Human Element in a Digital Workplace
Designing workplaces that are agile with remote work and digital communication does still have a human element. Employees need soft skills to build connections with people, including empathy, emotional intelligence, and active listening, these skills are needed to build professional relationships and build healthy work environments.
3. Career Growth and Leadership Advancement
Research shows that eight in ten young professionals see soft skills as a priority for career advancement. Importantly, employers are seeking individuals who can:
Clearly articulate ideas.
Resolve conflict.
Inspire others and government teams.
These skills increase potential for leadership roles to be achieved, and are therefore relevant to ambitious professionals.
More companies are shifting toward a more human-centered approach that prioritizes employee well-being, collaboration, and inclusivity. Soft skills help employees:
Adjust to shifting workplace changes
Participate in meaningful conversations
Build a healthier work environment
Moving forward, this transition is reshaping workplace culture in ways that prioritize soft skills even more.
As AI has forever changed a number of industries, job seekers will need more than expertise or academic qualifications to stand out. Employers are hiring candidates that demonstrate the capability of the following:
Demonstrated interpersonal skills
Problem-solving skills
Ability to be resilient and adaptable to changing circumstances
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