Bengaluru Metro Purple Line: Commuters on Bengaluru’s Namma Metro Purple Line were in for a surprise on Monday morning as the line was hit by a technical snag. The snag resulted in temporary delays and disorientation among the passengers traveling between the important stations during rush hours. The Bangalore Metro Rail Corporation Limited (BMRCL) promptly solved the issue, and normal operations resumed within a short while.
According to sources, the glitch was due to a signal failure of one of the identified major junctions of the Purple Line. Commuters were dependent on Bengaluru Metro timelines for their safety with train operations for around 30 to 45 minutes. Impacting thousands of office-goers along with daily commuters. The glitch mostly affected the Baiyappahalli and Kengeri stretch, as this is the busiest route during the morning peak hour of commute.
The halt of the trains affected many passengers. As commuters talking to sources described crowding at some of the stations as trains fell behind or stalled in between. While crowds were stranded and they often took to social media to voice their displeasure, others relied on other means of mobility. Announcements were made via intercom across stations, although some passengers responded that they did not receive information in a timely fashion regarding the extent of the delay.
According to reports, BMRCL control room personnel and technicians responded rapidly to the glitch. As it identified and resolved the issue in less than 60 minutes. Metro officials stated that they had followed all safety protocols and recognized that there were no impacts to injuries or safety issues. “Our teams went to action immediately after it was identified. The fault was identified and rectified and we started operating again with minimal delay,” a BMRCL spokesperson stated.
By mid-morning, normal operations on the Purple Line returned, and trains started running as usual. More staff were put in place at busy stations such as Majestic, MG Road, and Indiranagar to cater for the crowd and make boarding easy.
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BMRCL has promised that they are investigating the incident and will bolster infrastructure to avoid such disruptions in the future. Although Bengaluru Metro is still one of the most efficient urban mass transit networks in India. Such occasional blips underscore the necessity of strong technical maintenance and effective communication.
Passengers expect BMRCL’s swift response and dedication to service reliability to improve the city’s metro experience even further.
A technical glitch caused a delay of approximately 3 minutes on the Purple line this morning.The issue has been successfully resolved,and train services have resumed normal operations. inconvenience caused to passengers is regretted.
— ನಮ್ಮ ಮೆಟ್ರೋ (@OfficialBMRCL) June 16, 2025
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